1.1 What are the opening hours of Factory Berlin?
Factory Berlin Görlitzer Park
Open 24/7 with service & reception hours from Monday to Friday between 8:00-21:00
Open to Factory Members & Guests of Members only
Opening Hours: Monday to Friday, 8:30am to 8:30pm
Factory Berlin Mitte
Open from Monday to Friday between 8:00-21:00
Open to both Factory Members and the Public
Opening Hours: Monday to Friday, 9am to 6pm
Food Service Hours: Monday to Friday, 9am to 3pm (Breakfast & Lunch Service)
1.2 How do I order a Taxi?
To order a taxi, please call +49 030 202020 (one of Berlin’s many taxi companies). Alternatively, you can also order a taxi via the MyTaxi, Uber, and Berlkönig apps.
Our address is:
- Factory Berlin Görlitzer Park, Lohmühlenstraße 65, 12435 Berlin
- Factory Berlin Mitte, Rheinsberger Straße 76/77 10115 Berlin
1.3 How do I print documents?
You can find details instructions on how to print here.
1.4 Where do I get an adapter or charger?
Visit the reception team at the front desk, and they would be happy to help you out. Please make sure to bring a deposit (e.g. drivers licence/ ID card/ insurance card) for everything you want to borrow.
1.5 Where do I get help with technical things?
You can send a message to our reception team via Slack:
or talk to them in person at the front desk.
1.6 How can I bring in a guest?
In advance, of your guest arriving, please send a message to the respective reception team via Slack or email 24 hrs in advance of her arrival, indicating her name, company and time of arrival. The respective Slack handles or email addresses are:
- @reception-mitte-ground-floor / firstname.lastname@example.org
- @reception-mitte-first-floor / email@example.com
- @reception.goerlitzer.park / firstname.lastname@example.org
All guests need to register at the reception before entering the space for security purposes. Please ensure that you pick up your guest from the reception and be with them during their entire visit. In general, you can bring guests only on working days during our operating hours (8 am - 9 pm) to both locations.
1.7 Is there a guest policy?
In brief, our policy allows members to sign-in two guests at a time, and the same guest can come to Factory Berlin for a maximum of two visits per month.
Please note that various members of a team are not permitted to sign in the same guest two times each as a way to increase the guest accesses. The same non-member can only be signed into Factory Berlin two times per month.
If you need to have more external people in the space (e.g. meeting with investors, clients, workshop), please book a meeting room in advance, and let our reception team know the names of the people that you expect to attend.
You can find more information here.
1.8 Who is my contact person at Factory Berlin?
You can contact your respective Corporate Success Manager for general inquiries. For more urgent and strategic topics, feel free to reach out to our corresponding teams via email or Slack.
- Reception FGP: email@example.com (Slack: @reception.goerlitzer.park)
- Reception Mitte: firstname.lastname@example.org (Slack: @reception-mitte-ground-floor & @reception-mitte-first-floor)
- Head of Campus: Anna Weinberg email@example.com (Slack: anna_weinberg_factory)
- Head of Community: Hannah Ashford firstname.lastname@example.org (Slack: hannah_factoryberlin)
- Head of Corporate Success : Sebastian Brehm email@example.com (Slack: sebastian_factoryberlin)
- Head of Events: Anouk Braune firstname.lastname@example.org (Slack: anouk_factory)
1.9 How do I book a meeting room?
At Görlitzer Park:
If you want to book a room at Factory Berlin Görlitzer Park, you can do it by using the Factory Berlin App or asking reception for help.
For larger meeting, you can book our Corporate-only meeting room "Kiefholz", which is located on the second floor of the Görlitzer Park campus.
Booking of Self Service Room "Kiefholz"
Corporate Members can use the "Kiefholz" room, on the second floor of FGP, for DIY workshops and group event formats. The room hosts up to 30 ppl, and is equipped with a screen and two whiteboards. Please see below an impression of it.
The booking can be full-day (8am to 9pm) or half day (8am to 2pm/ 3pm to 9pm) on all working days, excluding weekends and holidays. The place is offered on a first-come, first-served basis. There is a fair-use-policy to it (max 1 full-day meeting per week), as it is shared with all Corporate members. We may contact you directly, if a room gets blocked too frequently and leaves other Corporate Members without the possibility to make use of "Kiefholz".
If you want to book it, please send your request to reception
- via Slack (@Reception Görlitzer Park)
- via email (email@example.com)
- or directly check the availability and book at the front desk.
To get food and beverages for this space, please get directly in touch with Factory Kitchen firstname.lastname@example.org
Other Room requests
Should "Kiefholz" already be booked on your desired date, or if you plan a bigger event in advance, you may always contact our Events team to talk about possibilities.
Just use the following questionnaire and fill it with all the necessary information. Our Events team will contact you directly to discuss details and provide a quote.
Please note that you need to submit the request at least 5 working days before the event.